Information Mapping offers white papers on the following topics.
Information Mapping® and DITA
In this white paper, the author positions Information Mapping® and DITA and explains why it does not make sense to move from Information Mapping® to DITA, or vice versa.
Getting Compliance Under Control
What is compliance? In its simplest form, compliance means adhering to a policy, regulation, specification, or standard.
Many businesses comply with standards such as those specified by ISO or other quality systems standards to ensure the quality of products and services and gain customer confidence and acceptability. Public and private entities may require that their suppliers possess ISO or other quality systems accreditation.
Ten Tips for Making E-Mail Work
E-mail has revolutionized business communications. Because it offers many advantages, it has become the primary form of workplace communication.
The Cost of Bad Information
Corporate managers overwhelmingly agree that access to good quality information is critical to their operations. Yet, many companies do not invest enough time and money to create the necessary information management tools, systems and strategy.
Beyond the Basics: Getting the Results You Want From Plain Language
Go beyond the basics and get the results you want from Plain Language.
Top 10 Symptoms that Your Organization’s Communications May Be Failing
You depend on your people to follow established policies, procedures, and directives — but what if the instructions, information, and documentation they depend on are unclear, inaccessible, or ineffective?