Making E-mail Work

Making E-mail Work! is a self-paced e-learning program introducing business professionals to the essential concepts of writing excellent e-mails.

Features

Making E-mail Work! features:

• 1-2 hours of self-paced learning
• short modular lessons
• printable job aids
• practice exercises to help learners apply skills and assess progress, and
• examples of quality e-mails.

Learning objectives

Upon completion, learners will be able to

• establish a purpose
• identify desired response
• communicate more effectively
• differentiate between appropriate and inappropriate content
• organize and label content effectively
• sequence and structure content to enhance readability, and
• write effective subject lines.