Web Store FAQ

Web Store FAQ

Where is my FS Pro license key ?

1. In your e-mail inbox.

When you purchase FS Pro or a product containing FS Pro from the Web Store, you will receive 3 e-mails:

  • One order confirmation e-mail from the Information Mapping Web Store, containing download and installation instructions for FS Pro.
  • One e-mail from the Information Mapping Web Store with your invoice and license key
  • One confirmation e-mail from Ogone, our payment service provider.

Tip: when you cannot find the mails from the Information Mapping Web Store, please check your Junk Mail folder.

2. In your Web Store account.

Log in to the Information Mapping Web Store, click My Account, My Orders, View Order, Invoices and you will see your license key on your invoice.
Note: when you purchase an FS Pro volume license, your license key is sent by e-mail. Please This e-mail address is being protected from spambots. You need JavaScript enabled to view it. for more information.

What is a volume license?

When you purchase software, or a product containing software, you can choose a volume license. In that case you receive only one license key with the number of activations you ordered.

For example: there are 10 people in your company that need the FS Pro software.

  • When you purchase 10 FS Pro licenses, you will receive 10 different license keys.
  • When you purchase 10 FS Pro volume licenses, the price is the same, but you recevie 1 license key with 10 activations. This makes your internal administration easier.

Is my online payment processed securely ?

Yes! All online payments on the Information Mapping Web Store are processed by the payment service provider Ogone (www.ogone.com). Whether you pay with VISA, Mastercard or American Express, Ogone’s payment processing platform is equipped with state of the art security and fraud prevention tools.

Can I resell FS Pro software?

If you want to resell FS Pro software, please This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .