Business Communications

Clear communication is essential to productivity and effective decision-making.  Information Mapping can help you and your organization create clear, readable business communications that are efficient and effective to help you meet your business objectives.

Business Communications Learning Programs Information Mapping has the following programs to help organizations improve their business communications:  

 Mapping Business Communications^TM a classroom program

 Making E-mail Work!^TM an instructor-led, e-learning program

 Developing Business and Technical Communications^TM an instructor-led, e-learning program

Business Communications Case Study
A multi-national pharmaceutical company initiated a top-down corporate effort to standardize their business communications and procedures worldwide. They believed that clear, effective communications were vital to their operating efficiencies and compliance with FDA regulations.

Information Mapping assisted with this effort by creating a custom workshop, required for anyone writing managerial information, procedures, or documentation. The workshop uses familiar company terminology and examples to teach a standardized approach that all participants could use to ensure effectiveness of their business communications.

The workshop has now been run regularly for several years in both the US and abroad, and has been an important and popular component of the company's communication program. Over 225 employees now use the same consistent, effective approach to write critical business communications.

Business Communications "Before and After" Example (Word document)