Policies and Procedures

Are your procedures unclear, is your online help difficult to navigate, or are your manuals unwieldy? If you answer yes to any of these questions, then your documentation is costing you money. Documentation problems lead to inefficiency, non-compliance, and reduced productivity.

Solutions
By developing tools to overcome the documentation challenges organizations face, Information Mapping optimizes the way people, information, and technology work together. We can help you correct your documentation problems by showing you how to develop and manage your documentation - printed or online - so that it is clear, accessible, and easy to use.

Procedure and Documentation Learning Programs
Information Mapping learning programs teach you how to simplify complex information and develop effective content that improves reader understanding and productivity.

Developing Procedures, Policies & Documentation^TM  Learn to plan, design, and develop procedures, policies, and documentation that is user-focused, task-oriented, accessible, and easy to revise.

 Developing Successful Policies & Procedures™ Learn to develop policies and procedures that support key business functions.

Mapping Operating Procedures^TM Learn to create effective operating procedures that will reduce errors and improve efficiency.

Mapping ISO 9000 Documentation^TM Learn to design and develop documents that meet all ISO/QS 9000 requirements.

Information Mapping Editing Workshop^TM Proficient Information Mapping practitioners can learn to develop more sophisticated editing skills and basic mentoring abilities to assist others in their organizations.