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Developing Business and Technical Communications

Gain the skills you need to do your job without leaving your desk! This eight-week instructor-led, interactive e-learning program teaches you how to improve the effectiveness of your business communications and documentation projects by using the Information Mapping method to create concise and easy-to-read information. Take this workshop over the Web during times convenient for you.

Learning Objectives

After completing this workshop, you will be able to

  • analyze information using six information types
  • organize information into short, modular units
  • apply guidelines for presenting information so that it is easy to scan, read, and understand, and
  • use a tool for formatting documents quickly.
Benefits

The Developing Business and Technical Communications e-learning program will help you

  • save time writing organized, clear, concise technical communications and documentation and training materials
  • present complex information clearly so it is easy to understand
  • improve customer and vendor relations, and
  • start writing more easily and get better results from your documentation.

Features

Some of the many features of this program include

  • ability to access your course work 24 hours a day
  • guidance and feedback by a certified Information Mapping instructor
  • communication with your instructor and fellow students through chat rooms, message boards and e-mail, and
  • reading and writing assignments that improve your understanding and that can be completed off-line when it is convenient for you

Who Should Attend

This e-learning program is appropriate if you want to improve the effectiveness of your business and technical documents, such as

  • policies
  • procedures
  • technical communications, and
  • documentation and training materials.

Price and Registration

Developing Business and Technical Communications costs $995.

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