Making E-Mail Work e-Workshop
E-mail is essential today for customer relations, sales, marketing, vendor relations, and internal communications - for every industry and every aspect of business. However, organizations are being overwhelmed by vast amounts of poorly written, unorganized e-mails that are ruining organizational efficiency and reputations, turning off customers, jeopardizing compliance, and affecting employee morale.
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What You Will Learn
Information Mapping's 21/2-hour e-workshop, Making E-Mail Work!, will introduce you to the essential concepts of:
- writing attention-getting subject lines and reader-focused content
- improving e-mail readability
- creating a good impression, and
- editing for clarity.
Note: This e-workshop requires an Internet Explorer browser.
Features
Making E-mail Work! features
- short modular lessons
- practice exercises to help learners apply skills and assess progress, and
- examples of how to change poor e-mails into quality e-mails.
The Instructor
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This workshop is led by Cathy Nairne, Information Mapping's Manager of Learning Programs. Cathy is a much-sought after speaker at conferences and seminars across the country, teaching people how to improve workplace performance through effective communications by applying the research-based Information Mapping™ method. |
More Information For more information
See our complete workshop list.
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