Financial Services and Insurance
There is tremendous pressure for companies to provide accurate product information and quality service to their customers. Mergers and acquisitions, government regulations, and increasing competition from new sectors of the industry make it critical that policies, procedures, and product information be easy to access and use.
Information Mapping has helped clients:
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combine policies and procedures to support mergers and acquisitions
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make accurate, complete product information available to financial advisors
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communicate regulations for ensuring compliance with FDIC, OTS, OCC, SEC, and other regulations
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document new procedures that minimize errors and improve efficiency, and
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design e-content architectures that make Web information accessible and usable
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