Government
Information Mapping helps government agencies create a blueprint for structuring and referencing multiple information sources for intuitive Web access. Applying the Information Mapping methodology makes it easy for agencies to get the most up-to-date information into the hands of their field personnel while at the same making it easy for them to understand and implement it.
Challenges We Address
Information Mapping has helped government agencies to correct information burdens and problems having to do with coordinating end-user references to multiple, isolated information sources by
- maintaining the integrity of volatile content impacted by legislative changes
- overusing static electronic formats (PDF) that are little more than “paper-under-glass,” and
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changing the perception of an inefficient, non-customer focused workforce.
Information Mapping Advantages
Information Mapping’s collaboration with agency subject matter experts and field personnel
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provides technically dynamic information deployment mechanisms that streamline the user’s interaction with all types of information
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increases the agency’s ability to maintain the integrity and accuracy of the information
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transforms the agencies approach to more customer-centric, and
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captures the employees “know-how” to maintain consistency despite personnel changes within the organization.
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