Get Technical Support

There are 3 ways to get technical support:

1. Free online procedures

View all the free procedures on installation, license key activation and more.

2. Free FAQs

Read all the answers to the most popular questions about FS Pro.

3. Fee-Based Technical Support

Email Technical Support at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. . An incident fee of $35 will apply.

When emailing Technical Support, please provide the following information:

• FS Pro version number  
• Microsoft Word version number  
• Information Mapping Order or Invoice Number
• Brief description of your problem, including any error messages 
• Your name and phone number