Information Mapping® is a research-based method used to analyze, organize and present information based on your audience’s needs and the purpose of the information.
Poorly written documentation, training, memos, reports and emails can cause significant problems for organizations.
Reader and writer challenges
Writers and readers of business communications are faced with these challenges:
Large amounts of complex or technical information
Too much or too little detail
Critical information is buried and hard to find
Lack of organization and logical structure
Information Mapping overcomes these challenges. The Method provides writers with a systematic approach to organizing and presenting information so readers can quickly and easily access it, understand it and act on it.
This section provides a demonstration and examples of how the Information Mapping method can be applied to a wide variety of documents in various media. It provides examples of different document types. Each is written in a conventional form "Before" and then is re-written using the Information Mapping Method "After."
The Information Mapping® Method benefits writers by enabling them to work more quickly and effectively, especially in team authoring situations. Readers benefit because they can easily find and understand the information they need to do their jobs. The entire organization benefits from lower error rates, higher productivity and improved operating efficiency.