Cutting your way through the tangle of today’s compliance regulations is like hacking a path through a jungle. Finding your way is challenging, but we’ve developed a route that can lead you to success.
Last week we listed key features of successful compliance documentation for you to keep in mind when evaluating your documents. This week, the discussion continues as we introduce the first in a series of 6 Steps to Better Compliance Documentation.
Step 1: Understand the Needs of Your Audience(s)
“One size fits all” is great for baseball caps, but it usually doesn’t work for compliance documents. Your compliance documentation can—and probably will—fail if you insist on writing it using a “one size fits all” approach that doesn’t take into account the needs of different audiences. If your goal is to create clear, effective documentation, “one size fits all” can be a very bad idea.