Rewriting Tata Motors’ Learning Operations Process Manual

tata2Tata Motors is India's leading automotive manufacturer. In addition to making cars and utility vehicles, Tata is the world's fifth largest truck manufacturer and fourth largest bus manufacturer.


Tata Motors Academy (TMA), the company's internal training division, wished to rewrite their Learning Operations Process Manual. This manual outlines the process adopted by TMA while creating or co-creating a learning solution.


Tata Motors engaged IM India's consultants to rewrite the Learning Operations Process manual with the primary focus of ensuring the content is:

  • effective
  • reusable, and
  • easy to revise and update