Canadian Blood Services

canadianbloodCanadian Blood Services is a not-for-profit, charitable organization operating at arm's length from government. Its sole mission is to manage the blood supply for Canadians.

Created in 1998, it is the successor to the Canadian Red Cross Blood Program and the Canadian Blood Agency (the former funding arm of Canada's blood supply system).


"Information Mapping isn't just about information, it has more to do with how to think about and document any piece of knowledge."

Ken Halvorsen Business Systems Analyst


"I am still in awe of how easy it was to work with them over the net - we never met and they completed the Speakers' Bureau training beautifully. I wouldn't hesitate giving them a reference."

Michael J. Nichol Director, Customer Feedback and Volunteer Management


"The customer service provided by Information Mapping Canada was outstanding. Their Information Mapping process really helped clarify some very complicated material and order the information in a clear organized fashion in our computer software manuals, which was truly appreciated by the folks who use that application."

Ruth Leard Manager, Donor Feedback Customer Relations and Donor Recruitment