Content Architecture

We determine what types of documents are needed, what their information sources are, and how they are created, stored, distributed, and used.  This includes interoperating with your current content or knowledge management system.

Challenges We Address

Information challenges we have successfully structured with our content architecture are

  • claims procedures
  • retail procedures
  • SOP and Batch record design, and
  • general policy guidelines.

What We Do

Information Mapping will create an information hierarchy and structure which ensures that the most important information is easily accessible and emphasized.

Whether the content is stored in paper documents or online, our approach to designing content is geared to give you better control of information requirements, development, and maintenance.