Mastering Successful Policies and Procedures™ is an Information Mapping® Master Course focusing on techniques for writing easily understood business documents in less time. It will help you to create policies and procedures that are clear, concise, effective, and easy to revise and update.
February 21-22, 2019
Mastering Successful Policies & Procedures
Mastering Successful Policies and Procedures™ is appropriate for anyone who needs to write:
- policies, directives, or protocols
- procedures or work instructions
- process information, or compliance documentation.
Professionals in Operations, Quality Assurance, Customer Service, Human Resources and many other areas will benefit from this course.
At the training you will receive everything you need to get started right away. The training includes:
| Item | Description |
|---|---|
| Software | A 1-year subscription of FS Pro 2020, our easy-to-use software in Microsoft Word. |
| Course materials | High quality manuals, slides and Quick Reference Cards. |
| Certification | Demonstrate mastery of the fundamental principles and concepts of the Information Mapping® method by passing an online exam and earn certification as an Information Mapping® Professional™. (Non-commercial use only) |
The table below describes the course program:
 Day 1: Information Mapping® Foundation™ |
 Day 2: Mastering Successful Policies & Procedures™ |
|---|---|
| What is Information Mapping®? | Information Mapping® Foundation™ Review |
| The six Research-Based Principles | Analyze: Purpose, Audience and Scope |
| The new units of information | Organize: Topics become Blocks and Maps |
| The six Information Types | Present: Presentation Modes |
| FS Pro 2020 software: Features and functions |
Case Study |
| February 21-22, 2019 (9:00 AM - 5:00 PM) | |
| English | |
| $1980 (inc GST) (lunch and refreshments included) | |
| 1300 728 441 or e-mail | |
| 10 Barrack St, Sydney (Australia)
|
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