Training Roadshow

September 02-10, 2019
Mastering Successful Policies & Procedures

Mastering Successful Policies and Procedures™ is an Information Mapping® Master Course focusing on techniques for writing easily understood business documents in less time. It will help you to create policies and procedures that are clear, concise, effective, and easy to revise and update.

Mastering Successful Policies and Procedures™ is appropriate for anyone who needs to write:

  • policies, directives, or protocols
  • procedures or work instructions
  • process information, or compliance documentation.

Professionals in Operations, Quality Assurance, Customer Service, Human Resources and many other areas will benefit from this course.

At the training you will receive everything you need to get started right away. The training includes:

Item Description
Software A 1-year subscription of FS Pro 2020, our easy-to-use software in Microsoft Word.
Course materials High quality manuals, slides and Quick Reference Cards.
Certification Demonstrate mastery of the fundamental principles and concepts of the Information Mapping® method by passing an online exam and earn certification as an Information Mapping® Professional™. (Non-commercial use only)

The table below describes the course program:

IMFDay 1: Information Mapping® Foundation™ informationmapping-canvas 03Day 2: Mastering Successful Policies & Procedures™
What is Information Mapping®? Information Mapping® Foundation™ Review
The six Research-Based Principles Analyze: Purpose, Audience and Scope
The new units of information Organize: Topics become Blocks and Maps
The six Information Types Present: Presentation Modes
FS Pro 2020 software:
Features and functions
Case Study
September 02-10, 2019 (9:00 AM - 5:00 PM)
$1980 (inc GST) (lunch and refreshments included)
1300 728 441 or e-mail
10 Barrack St, Sydney (Australia)


View training roadshow location

Have a look at the other cities of our Training Roadshow!

I'm interested

Please complete this form and someone will get back to you shortly to take your registration.